Privacy Policy

If you still have any questions, please contact us directly.

Here at Richmonds Bakery, we are dedicated to protecting the privacy of our customers.
We endeavour to always be transparent about the data that we collect, so please review this policy carefully.

If at any time you wish to see a record of the data we hold on you, feel free to contact us.
You should also get in touch if you suspect that some of our data may be inaccurate – we
will be sure to rectify any errors ASAP.

We only collect and hold information in accordance with the General Data Protection Regulation (GDPR). If you make a purchase through our website, we will require you to
provide us with the following details:

Your name
Delivery/billing address(es)
Contact details (e.g. email address, phone number)
Payment details

Additionally, as you browse the Richmonds website, we will gather a variety of other data concerning your use of our web pages, including:

  • Time spent on the site
  • How you arrived on the
  • website (e.g. by clicking a link on another website)
    Page(s) viewed

This information is not personally identifiable; rather, it is aggregated to provide us with an
overview of our site’s performance and how people interact with our web pages. However, if you would prefer not to be included in this aggregated data, you may opt out using this browser plugin .

Why do we collect this information?
Our reasons for recording these details include the administration of accounts, order fulfilment, and statistic gathering (which helps us to improve our service). We may also send you our newsletter and other marketing material if you agree to receive such items. All information is held securely in accordance with the law.

We take internet fraud very seriously. If we ever have reason to believe that an order has been placed fraudulently, or if we feel that our website has been abused in some way, we will share any relevant information with third party fraud prevention companies (including banks) and the police.

If you still have any questions, please contact us directly.